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Documentation Standards & Knowledge Management: Building Institutional Memory

January 18, 2025•By Steve Winter•1 min read•
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•frameworks

A comprehensive framework for engineering documentation and knowledge management. Includes documentation tiers, templates for ADRs and RFCs, wiki organization, and processes to prevent knowledge loss.

documentationknowledge-managementprocessonboarding

The Knowledge Debt Crisis

Sarah is your best engineer. She built the payment system three years ago. It processes $10M monthly. Only she understands it. She just gave notice.

You ask for documentation. She points to a README with 12 lines written in 2021. The architecture diagram is a whiteboard photo from 2022. Design decisions exist only in her head. In two weeks, tribal knowledge walks out the door.

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