AI and IT Outsourcing: Does It Change the Equation for Engineering and Support?
AI and IT outsourcing: does it change the equation for engineering and support?
Explore all content tagged with "Engineering Leadership" across insights, frameworks, and resources.
AI and IT outsourcing: does it change the equation for engineering and support?
In 2023, GitHub said developers using Copilot finished tasks up to 55 percent faster in a controlled study. That stat showed up in every board deck I saw for six months.
Does the AI revolution change the buy vs build decision?
Key Takeaways: The fig tree or strangler pattern works when you can control traffic at a choke point and measure outcomes per route.
Key Takeaways: Treat Clawdbot-style tools as a forced security review of your public web surface, not a one-off nuisance. The biggest risk isn't page views.
Key Takeaways: Treat a tech-led selloff as a budget and risk reset, not a morale event. Reprice projects in weeks, not quarters.
Most CTOs I talk to have a fuzzy mental model of the CIO. Not because they're careless—because the CIO job shape-shifts depending on the company.
I've hired people with a wall of badges who couldn't ship. I've also hired people with zero certs who quietly carried entire systems through Black Friday.
Most CTOs I meet can describe their calendar, but not their job. That's not a knock-it's just what happens when the role is a moving target.
Most CTOs I talk to aren't worried about whether AI "works." They're worried about what happens when it works just enough to get embedded into core workflows—support, underwriting, sales ops, security...
Most CTOs don't have a postmortem problem. They have a behavior change problem. The doc gets written, the meeting happens, everyone agrees it was a great discussion, and then the same class of incident shows up again 6-10 weeks later.
Most CTOs I talk to don’t struggle with detecting incidents—they struggle with the messy middle: unclear authority, too many cooks in the channel, executives asking for ETAs you can’t honestly give, a...
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